Joanna Sophia Parimi
About Joanna Sophia Parimi
Joanna Sophia Parimi is an Associate Analyst at CIBC with extensive experience in financial services and customer relations.
Title
Joanna Sophia Parimi holds the position of Associate Analyst at CIBC. She has been with the bank in various capacities since 2017, gaining extensive experience and expertise in financial services and fraud monitoring.
Professional Experience at CIBC
Joanna Sophia Parimi is currently an Associate Analyst at CIBC. Her career at CIBC includes roles such as Facilitator, Team Leader (Acting), Progress Leader, and Financial Services Representative. She has been instrumental in enhancing suspect account activity systems and identifies opportunities to modify procedures for monitoring fraudulent activity. Her role involves direct interaction with clients and stakeholders to convey factual information relating to suspected fraudulent activity.
Previous Positions
Prior to her tenure at CIBC, Joanna Sophia Parimi worked as a Customer Service Representative at ATELKA from 2015 to 2017 in Sarnia, Ontario. She also served as a Tax Consultant - I at Deloitte in Hyderabad Area, India from 2014 to 2015. Her diverse experience spans customer service, tax consultancy, and financial services.
Education and Credentials
Joanna Sophia Parimi completed her Post Graduate Diploma in International Business from Lambton College between 2015 and 2017. She holds a Bachelor of Commerce (B.Com.) in Business/Commerce, General from Bharathiya Vidya Bhavans Vivekananda College of Science, Humanities & Commerce, earned from 2011 to 2014. Additionally, she completed her high school education at Takshasila Public School from 2007 to 2009.
Skills and Responsibilities
Joanna Sophia Parimi utilizes various applications and systems such as PRM, COINS/ECIF, and CRS/ICBS to compile data and investigate alerts/referrals in her role at CIBC. She documents all actions taken during investigations, ensuring accurate and holistic updates to relevant databases. She is also tasked with setting and managing workload priorities to meet service level agreements (SLAs) and productivity targets.