Joanne See, Bba, Ific
About Joanne See, Bba, Ific
Joanne See is a Senior Financial Services Representative at CIBC and an entrepreneur at Joanne See Inc., with extensive experience in financial services and customer relations.
Title
Senior Financial Services Representative
Current Positions
Joanne See currently holds the position of Senior Financial Services Representative at CIBC, starting from 2021, based in British Columbia, Canada. Simultaneously, she operates her business, Joanne See Inc., as an Entrepreneur since 2021.
Previous Work at TD Bank
Before joining CIBC, Joanne See had an extensive career at TD Bank. She served as a Personal Banking Associate from 2019 to 2021 and as Manager of Customer Service (Champions) from 2015 to 2019 in Nanaimo, BC. Earlier roles included Customer Relations Coordinator in 2015, Financial Services Representative from 2012 to 2015, and Customer Service Representative from 2006 to 2012.
Education and Certifications
Joanne See's academic background is diverse. She earned her Bachelor of Business Administration (Honors) from Vancouver Island University, where she also served as VP Marketing for the Business Students' Association from 2006 to 2008. Joanne completed additional studies in Personal Finance at McGill University and Human Resource Management at the University of Minnesota in 2020. Furthering her expertise, she attended the UBC Connect Leadership Program and acquired Industry First Aid Certification from St. John's Ambulance.
Client and Colleague Engagement Initiatives
Throughout her career, Joanne See has focused on increasing client engagement by educating them on various banking channels such as in-person, phone, online, and ATM banking. She has also led initiatives to enhance customer experience, particularly in the CIBC Nanaimo market, by championing client and colleague engagement activities.