Julia Robertson
About Julia Robertson
Julia Robertson is a Process Specialist at CIBC with a long history of roles at the company, including Team Leader and Intraday Analyst. She holds a Bachelor of Arts in Environmental Studies from the University of Waterloo.
Current Role at CIBC
Julia Robertson currently holds the position of Process Specialist at CIBC. She has been in this role since 2012. As a Process Specialist, Julia contributes to optimizing and refining business processes within the institution. Her role likely involves analyzing existing processes, identifying inefficiencies, and implementing solutions to improve operational effectiveness and customer service.
Previous Roles at CIBC
Prior to her current role, Julia Robertson has held various positions at CIBC. From 2008 to 2012, she served as the Team Leader, National Intraday, where she likely managed real-time operations and staff. Earlier, from 2003 to 2008, Julia worked as an Intraday Analyst, focusing on analyzing and optimizing staffing levels and operational workflows. From 2000 to 2003, she was an Administrative Coordinator, handling administrative and organizational tasks. Julia began her career at CIBC as a Customer Service Representative, working from 1995 to 2000 to assist customers with their banking needs.
Education at University of Waterloo
Julia Robertson attended the University of Waterloo, where she earned a Bachelor of Arts (BA) in Environmental Studies. This academic background provided her with a solid foundation in analytical and problem-solving skills, which she has applied throughout her career in various roles at CIBC.