Junior Hill
About Junior Hill
Junior Hill is a Sales & Service Specialist at CIBC with over a decade of experience in client servicing and retention.
Title
Junior Hill holds the position of Sales & Service Specialist. He started working at CIBC in the Sales & Service Specialist role from 2011.
Career at American Express Canada
Junior Hill worked at American Express Canada as a Customer Service Representative (CSR). He was with the company for 11 years, from 1998 to 2009. His tenure at American Express took place in Markham.
Education and Certificates
Junior Hill studied at Centennial College, where he focused on Call Center Operation. He achieved a Certificate in this field after his study period from 1997 to 1998. Prior to this, he attended St Augustine Senior Secondary Comprehensive - The Green Machine from 1977 to 1991.
Specialization in Client Servicing
Junior Hill has over a decade of experience in client servicing and retention at CIBC. His expertise includes engaging clients with CIBC Credit Card products and services, utilizing negotiation and coaching skills to manage client relationships effectively.
Background in Public Speaking
Junior Hill possesses a strong background in public speaking. This skill enhances his client interactions and presentations, contributing to his effectiveness in his role at CIBC.