Justin Luna
About Justin Luna
Justin Luna is a Product Designer at CIBC in Toronto, Ontario, Canada, with a background in user experience design and a history of working in various design roles.
Current Role at CIBC
Justin Luna is presently working as a Product Designer at CIBC in Toronto, Ontario, Canada. He started this role in 2022. His responsibilities include utilizing Design Thinking methodologies to enhance user experiences across web, mobile, and voice interfaces. He collaborates closely with stakeholders and clients to define project expectations, requirements, and deliverables, ensuring that the design solutions align with business goals.
Previous Experience at KRFTWRK
Before joining CIBC, Justin Luna worked as a Product Designer at KRFTWRK from 2021 to 2022 in Toronto, Ontario, Canada. During his 11-month tenure, he was involved in creating detailed personas, experience maps, wireframes, and interactive prototypes to guide the design process. His role involved conducting comprehensive user research and usability tests to inform design decisions, ensuring that the final product met user needs and preferences.
Experience at Crowdbotics
From 2021 to 2022, Justin Luna served as a Product Designer at Crowdbotics in Berkeley, California, United States, for 10 months. His responsibilities included conducting user research and usability tests. He focused on creating interactive prototypes to refine design concepts and closely collaborated with clients to define project expectations and deliverables.
Role at Wawanesa Insurance
Prior to his career in product design, Justin Luna worked as a Recovery Care Assistant at Wawanesa Insurance from 2018 to 2021 in Toronto, Ontario, Canada. During his 3 years with the company, he developed skills that would later inform his user-centered design approach in the product design field.
Educational Background
Justin Luna pursued his education at BrainStation, studying Industrial and Product Design and earning a credential in User Experience Design. Additionally, he completed a Specialized Honours Bachelor of Science (B.Sc.) in Kinesiology and Exercise Science from York University, attending from 2013 to 2018. His formal education provided him with a strong foundation in both the technical aspects of design and the human factors that influence user experiences.