Karan Gulati

Karan Gulati

Enterprise Incident Manager @ CIBC

About Karan Gulati

Karan Gulati is an Enterprise Incident Manager at CIBC with over 7 years of experience in the Financial and Telecom domains. He holds a B.Tech. in Information Technology from Kurukshetra University and an ITIL certification.

Title

Karan Gulati holds the position of Enterprise Incident Manager at CIBC, a role he has been holding since 2018. He is stationed in the Toronto, Canada Area.

Previous Experience at Wipro Limited

Before his current role, Karan worked as an Incident Manager at Wipro Limited from 2015 to 2018. During his three-year tenure at Greater Noida, India, he managed various incident management projects and processes.

Previous Experience at Aon

From 2012 to 2015, Karan Gulati served as a Major Incident Manager at Aon in Gurgaon, India. Over these three years, he was responsible for handling major incidents, ensuring quick resolutions, and maintaining service continuity.

Education and Certification

Karan Gulati graduated from Kurukshetra University with a Bachelor of Technology (B.Tech.) in Information Technology, a program he completed between 2008 and 2012. He also holds an ITIL certification which underscores his expertise in IT service management.

Professional Skills and Expertise

Karan has over 7 years of experience in the Financial and Telecom domains. He is skilled in Network Operations, Incident Management, Event Management, Change Management, Technical Support, and Operational Management, showcasing a comprehensive set of skills in IT services.

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