Katelynn Coull
About Katelynn Coull
Katelynn Coull is a Senior Customer Service Representative at CIBC with a background in the food and beverages industry and expertise in social media management.
Title
Katelynn Coull is currently a Senior Customer Service Representative at CIBC. She has been in this role since 2021 and is based in Boucherville, Quebec, Canada.
Career at CIBC
Since 2021, Katelynn Coull has been working as a Senior Customer Service Representative at CIBC in Boucherville, Quebec. In this capacity, she leverages her extensive background in customer service and her expertise in social media management to enhance customer engagement and communication.
Previous Work Experience
Katelynn Coull has a diverse background in the food and beverages industry. She worked as a Barista at Cafe Newland from 2018 to 2021 in Greenfield Park, Quebec. Additionally, she served as a Shift Lead at Ben & Jerry's in the Montreal area in 2018 for 9 months. Prior to that, she was a Waitress at OTTAVIO in Greenfield Park from 2017 to 2018 and a Barista & Cook at Mate Latte in Montreal from 2015 to 2017.
Educational Background
Katelynn Coull holds two Bachelor's degrees. She earned a Bachelor of Education (BEd) with a focus on Kindergarten & Elementary School Education from McGill University in 2020. She also holds a Bachelor of Commerce (BCom) with a focus on Management from Concordia University, which she completed from 2017 to 2020.
Skills and Expertise
Katelynn Coull possesses strong skills in customer service, enhanced by her background in the food and beverages industry. She is proficient in social media management, which she employs to improve customer engagement and communication. Her time management capabilities contribute to the efficiency and effectiveness of her work roles.