Kathy Ann Halstead
About Kathy Ann Halstead
Kathy Ann Halstead is an Associate Fraud Analyst at CIBC in Toronto, Ontario, Canada, with extensive experience in fraud analysis, customer service, and banking roles across multiple institutions.
Title
Kathy Ann Halstead holds the title of Associate Fraud Analyst at CIBC. She has been in this role since 2021, contributing to fraud detection and fraud prevention efforts within the organization.
Professional Background
Kathy Ann Halstead has extensive experience in financial services and customer support. Prior to her current role, she worked as a Support Leader at CIBC in 2021. From 2018 to 2021, she served as a Dispute/Fraud and Credit Representative, also at CIBC. Her career began in banking at National Commercial Bank Jamaica Limited (NCB) where she worked as a Teller and Acting Senior Teller from 2011 to 2016. Additionally, she had a brief stint at The National Housing Trust, Jamaica as a Customer Service Representative in 2011.
Education and Expertise
Kathy Ann Halstead is well-versed in various facets of management and fraud analysis. She earned a Post-Graduate Certificate in Marketing Management from Humber College in 2018, following another Post-Graduate Certificate in Human Resources Management from the same institution in 2017. Kathy also holds a Bachelor's Degree in Management Studies, majoring in Human Resources Management, from The University of the West Indies, Mona, completed in 2010. Additionally, she achieved a Diploma in Business Administration from University College of the Caribbean in 2006.
Company
Kathy Ann Halstead currently works at CIBC, a major Canadian financial services provider with a widespread presence in Toronto, Ontario, Canada. The company is known for delivering a range of financial products and services including personal and commercial banking, wealth management, and capital markets services.