Kenneth Lewis
About Kenneth Lewis
Kenneth Lewis is a Fraud Analyst at CIBC with a diverse background in customer relations, technical support, and risk analysis, having worked in various international locations including Canada, India, and Singapore.
Current Role at CIBC
Kenneth Lewis is currently employed as a Fraud Analyst at CIBC, a role he has held since 2022. Based in Toronto, Ontario, Canada, Kenneth applies his extensive experience in risk analysis and customer service to identify and mitigate fraudulent activities within the bank. His work contributes to safeguarding customers' financial assets and maintaining the integrity of the institution.
Previous Positions
Kenneth has a rich professional background, having accumulated experience across various roles and sectors. Before his current position at CIBC, he worked as a Customer Relations Specialist at ZEISS Group from 2021 to 2022. He also served as a Technical Support Specialist at Concentrix in Niagara Falls from 2019 to 2021, and as a Shift Supervisor at Sheraton Hotels & Resorts from 2018 to 2019. Additionally, he held a Human Resources Intern position at Express Employment Professionals in 2018. Kenneth's early career includes roles as a Senior Associate at Tata Consultancy Services and a Risk Analyst at JPMorgan Chase & Co. in Mumbai, India.
Educational Background
Kenneth has pursued higher education across multiple disciplines. He earned a Postgraduate Certificate in Hospitality and Tourism Management from Niagara College in 2019, following his study in Human Resources Management and Services at the same institution from 2017 to 2018. Kenneth also holds a Bachelor of Arts in History from the University of Mumbai, obtained between 2011 and 2014.
International Experience
Kenneth's career has spanned various international locations, enhancing his global perspective. His early professional years were spent in Singapore, where he worked as a Deck Cadet at AET from 2006 to 2009. Subsequently, he moved to the Mumbai Area in India, where he served in roles including Customer Service Representative at Hutchison 3 and Zenta, as well as Risk Analyst at JPMorgan Chase & Co.
Skills and Expertise
Kenneth boasts a diverse skill set that bridges technical support, customer relations, and fraud prevention. His background in hospitality and tourism has equipped him with strong customer service skills, while his roles in risk analysis and fraud prevention have provided him with a keen eye for identifying potential threats. This multifaceted expertise makes him well-suited for his current role in fraud analysis at CIBC.