Kevin Gaddam
About Kevin Gaddam
Kevin Gaddam is a Senior Business Systems Analyst at CIBC with extensive experience in various roles across multiple companies in Toronto, Canada.
Title and Current Position
Kevin Gaddam holds the position of Senior Business Systems Analyst at CIBC since 2019. He operates out of Toronto, Ontario, Canada, and brings extensive experience to his role, leveraging a comprehensive background in business analysis and technical system management.
Previous Experience
Before joining CIBC, Kevin Gaddam served as a Senior Business Systems Analyst at TD from 2018 to 2019 in Toronto. Prior to this, he was a Technical Business Systems Analyst at Sun Life from 2016 to 2018, also in the Toronto area. Earlier in 2016, Kevin worked at IBM as a Business Systems Analyst for 8 months, and previously held a role as an Information Technology Business Systems Analyst at Suncor for 3 months in 2015.
Education and Expertise
Kevin Gaddam earned a Master's degree in Computer Engineering from the University of Windsor. His education has equipped him with deep knowledge in various stages of the Software Development Life Cycle (SDLC), including both traditional methods like Waterfall and modern practices such as Agile and Rational Unified Process (RUP).
Technical Skills and Analysis
Kevin Gaddam is proficient in utilizing UML for creating different types of diagrams, including Use Cases and Activity Diagrams. He possesses robust skills in conducting multiple forms of analysis, including GAP analysis, SWOT analysis, Cost Benefit analysis, and ROI analysis. Well-versed in software testing procedures, he excels in writing and executing Test Cases, and has extensive experience in System, Regression, Smoke, Integration, Interface, Database, Load, Performance, Stress, and Volume testing.
Vendor Management and User Training
Kevin has demonstrated expertise in vendor management and is seasoned in training users and peers. He is knowledgeable in ITIL tools and ServiceNow modules, including functionalities such as Change, Problem, Incident, CMDB, Request Catalog, and Vulnerability Management. His skillset also extends to business process management and process reengineering/designing, which enhances his ability to contribute effectively to organizational projects and initiatives.