Kiarash Jooyani
About Kiarash Jooyani
Kiarash Jooyani is a Customer Service Representative at CIBC in Toronto, Ontario, Canada, with a background in sales and customer service roles across various industries.
Title and Current Position
Kiarash Jooyani is currently serving as a Customer Service Representative at CIBC. He has been in this role since 2021 and is based in Toronto, Ontario, Canada.
Previous Work Experience
Before his current role at CIBC, Kiarash Jooyani worked as a Sales Associate at H&M from 2020 to 2021 in Richmond Hill, Ontario. Prior to that, he held the position of Restaurant Supervisor at MANDALA CAFÉ in Toronto from 2019 to 2020. Earlier in his career, he was a Customer Service Representative at Bosch in Tehran, Iran, from 2017 to 2018.
Education and Qualifications
Kiarash Jooyani completed his studies at the Canadian Securities Institute, achieving qualifications in Investments and Securities and Investment Funds in Canada in 2020. He also holds an Associate's degree in Business Administration and Management from Centennial College, earned between 2018 and 2020.
Skills and Competencies
Kiarash Jooyani possesses a proven track record of managing workflow and optimizing team strengths to meet service quotas in high-volume call center environments. He demonstrates strong abilities in analyzing documentation and liaising between parties to handle both routine and complex customer issues. His expertise includes promoting new products and meeting sales objectives through a deep understanding of customer needs and insurance products. Known for being an effective presenter and communicator, Kiarash excels in solving problems and working productively with diverse customer needs.