Kirthiga (Kirthy) Thanasekaran
About Kirthiga (Kirthy) Thanasekaran
Kirthiga (Kirthy) Thanasekaran is a Customer Contact Representative at CIBC with extensive experience in customer service roles across various industries in Toronto, Ontario.
Professional Title
Kirthiga (Kirthy) Thanasekaran is currently positioned as a Customer Contact Representative at CIBC in Toronto, Ontario, Canada. She has held this role since 2021.
Work Experience at CIBC
Since 2021, Kirthy has been working at CIBC as a Customer Contact Representative in Toronto, Ontario, Canada. In this role, she engages with clients to address inquiries, resolve issues, and facilitate various banking transactions, ensuring customer satisfaction and maintaining service quality standards.
Previous Positions in Customer Service
Before joining CIBC, Kirthy accumulated substantial experience in customer service. She worked at WestJet as a Guest Service Ambassador for one month in 2019 in the Toronto, Canada Area. From 2017 to 2018, she served as a Customer Service Representative at Ontario Public Service for a period of four months in Downsview, Ontario. Additionally, Kirthy was employed as a Store Cashier at Pizza Pizza Limited from 2015 to 2021, gaining six years of hands-on experience in customer transactions and service management.
Education Background
Kirthy attended Seneca College, where she studied at the School of Hospitality and Tourism and graduated with an Ontario College Diploma. She also completed a diploma in Flight Service Operations and Cabin Management at the same institution. Prior to her college studies, she achieved an Ontario Secondary School Diploma from C. W. Jefferys Collegiate Institute.
Multilingual Proficiency
Kirthy is fluent in both English and Tamil, capable of speaking, reading, and writing in these languages. This bilingual proficiency enables her to effectively communicate and serve a diverse customer base in her various roles.