Kritika Singhal
About Kritika Singhal
Kritika Singhal is a Sales and Service Specialist at CIBC in Toronto, Ontario, Canada, with a background in marketing and professional sales.
Current Position at CIBC
Kritika Singhal is currently working at CIBC as a Sales And Service Specialist. She began this role in 2021 and is based in Toronto, Ontario, Canada. In this position, Kritika leverages her expertise in aligning customer needs with appropriate products and services to enhance customer satisfaction.
Previous Roles at CIBC
Before her current position, Kritika Singhal served as a Client Service Representative II at CIBC in Toronto, Ontario, Canada, for 5 months in 2021. During this tenure, she developed key skills in customer service and deepened her understanding of financial products.
Experience at The Source (Bell Canada)
Kritika Singhal worked as a Keyholder at The Source (Bell Canada) from 2019 to 2021 in the Toronto, Canada Area. Over her 2-year tenure, she developed strong retail management and customer service skills, contributing to the store's overall performance.
Educational Background
Kritika Singhal holds a post-graduate diploma in Marketing and Professional Sales from Lambton College, which she earned between 2017 and 2019. She also has a Bachelor of Business Administration (B.B.A.) in Marketing and Sales from Amity Global Business School Indore, obtained between 2014 and 2017. Her foundational education includes graduating from The Shishukunj International School, where she studied Commerce with Psychology from 2007 to 2014.
Skills and Proficiencies
Kritika Singhal possesses a robust set of skills, including proficiency in Microsoft Office programs such as Excel, PowerPoint, and Word. She has a proven track record of aligning customer needs with appropriate products and services, consistently increasing sales, and achieving targets on time. Kritika is also noted for her excellent collaborative skills, being capable of working effectively both in teams and independently.