Lakrani (Priya) Mohan
About Lakrani (Priya) Mohan
Lakrani (Priya) Mohan is a Senior Analyst at CIBC's Service Desk with extensive experience in various roles at NPI Communications Inc. in Guyana.
Current Position at CIBC
Lakrani (Priya) Mohan is currently serving as a Senior Analyst, Service Desk, at CIBC, where she has been employed since 2020. Her role involves managing service desk operations and ensuring efficient resolution of technical issues and inquiries. Her experience and expertise contribute to the smooth functioning of the service desk at the financial institution.
Experience at NPI Communications Inc.
Prior to her role at CIBC, Lakrani (Priya) Mohan had an extensive tenure at NPI Communications Inc. She held various positions including Operations Manager, Reporting Specialist, Quality Assurance Manager, and Performance Supervisor/Team Leader. Her roles spanned from 2006 to 2018, showcasing her flexibility and breadth of expertise in operational and quality control functions within the company.
Position as Operations Manager
From 2014 to 2018, Lakrani (Priya) Mohan worked as an Operations Manager at NPI Communications Inc. In this role, she was responsible for overseeing the day-to-day operations, managing teams, and ensuring that the company met its performance targets. Her experience in this role highlights her capability in managing complex operational processes.
Educational Background in Computer Science
Lakrani (Priya) Mohan studied at the Technical Institute, where she obtained a Diploma in Computer Science from 2006 to 2008. Her education in computer science laid a strong foundation for her technical career, equipping her with the necessary skills and knowledge to excel in various IT and service desk roles.
Additional Certifications and Training
In addition to her diploma, Lakrani (Priya) Mohan has garnered various certifications. She studied at Compunet, achieving proficiency in Microsoft Office and Microsoft Windows 98. Additionally, she studied at the Berbice Educational Institute and completed the curriculum achieving the Caribbean Examinations Council certifications. This diverse educational background underscores her dedication to continuous learning and professional development.