Lan Truong
About Lan Truong
Lan Truong is a Group Product Manager at CIBC with extensive experience in product management and retention management.
Current Role at CIBC
Lan Truong is currently serving as a Group Product Manager at CIBC. With this role commencing in 2014, Lan has been contributing to the company for several years. The position involves overseeing the development and management of various financial products, focusing on meeting the needs of CIBC's diverse clientele. The work location for this role is 33 Yonge St.
Past Role: Senior Product Manager at CIBC
Before becoming a Group Product Manager, Lan Truong served as a Senior Product Manager at CIBC from 2011 to 2014. The role, based at 33 Yonge St., involved overseeing the lifecycle of various financial products while coordinating with cross-functional teams to optimize product performance and customer satisfaction.
Former Role: Product Manager at CIBC
Lan Truong's career at CIBC also includes a position as Product Manager from 2007 to 2010. Located in the Toronto, Canada area, this role required managing the development, launch, and market performance of specific financial products. The primary focus was on ensuring that the products met customer needs and aligned with CIBC's strategic goals.
Early Career: Retention Manager at CIBC
Earlier in Lan Truong's career at CIBC, they worked as a Retention Manager from 2002 to 2006. This role focused on developing and implementing strategies to retain existing customers, improving customer satisfaction, and enhancing long-term client relationships. The position was based in Toronto.