Lawrence Stefaniu
About Lawrence Stefaniu
Lawrence Stefaniu is a Team Supervisor in Fraud and Dispute at CIBC with a background in human resources and psychology.
Title: Team Supervisor, Fraud and Dispute
Lawrence Stefaniu holds the position of Team Supervisor, Fraud and Dispute at CIBC, where he has been working since 2020. His responsibilities likely include overseeing a team, managing fraud investigations, and handling dispute resolutions in the Toronto, Canada Area.
Professional Experience at CIBC
Before becoming a Team Supervisor, Fraud and Dispute at CIBC, Lawrence Stefaniu worked as a Dispute and Credit Representative from 2019 to 2020. During his 11-month tenure in Toronto, Ontario, he gained valuable experience in credit management and dispute resolution, laying the foundation for his current supervisory role.
Career History in Financial Services
Lawrence Stefaniu's career in financial services includes time as a Collections Agent (3rd Party – TD Canada Trust) at Gatestone & Co. from 2018 to 2019. He also worked in insurance sales support at Primerica in 2015 and started as a Sales Representative at NCC Call Centre Toronto in 2013. His diverse roles have equipped him with a broad skill set in customer service, collections, and sales within the financial services sector.
Educational Background in Human Resources and Psychology
Lawrence Stefaniu holds a Graduate Diploma in Human Resources Management and Services from McGill University (2017-2018) and an Honours Bachelor's of Science in Psychology from York University (2010-2015). His strong educational background supports his current pursuit of a Master of Human Resource Management (MHRM) degree, aligning with his interest in developing training and development programs.
Early Career and Teaching Experience
In addition to his roles in financial services, Lawrence Stefaniu served as a Golf Instructor at Par Golf Camps from 2010 to 2013 in Pickering, Ontario. This position provided him with early teaching and coaching experience, which likely contributes to his skills in training and development within the human resources field.