Lee Ann Watson
About Lee Ann Watson
Lee Ann Watson is a Customer Service Representative at CIBC with a background in reception and customer service roles.
Current Position at CIBC
Lee Ann Watson has been serving as a Customer Service Representative at CIBC since 2015. In this role, she interacts with clients to address and resolve their inquiries and issues. Her responsibilities include facilitating banking transactions, providing information about various financial products, and ensuring high levels of customer satisfaction. Watson's tenure at CIBC highlights her extensive experience in customer service and dedication to client support.
Previous Experience at John Bear
Prior to her role at CIBC, Lee Ann Watson worked as a Receptionist at John Bear from 2013 to 2014. During her time there, she managed front desk operations, greeted visitors, handled phone calls, and performed various administrative tasks. This position allowed her to develop essential skills in communication and organization, contributing to her competence in customer-facing roles.
Previous Experience at Fabris
Lee Ann Watson also served as a Receptionist at Fabris from 2012 to 2013. At Fabris, she was responsible for welcoming guests, answering phone inquiries, and supporting administrative functions. The experience she gained in this role helped enhance her abilities in client interaction and office management.
Long-term Role at The Hamilton Spectator
Lee Ann Watson's career includes a significant tenure at The Hamilton Spectator, where she worked as a Customer Service Representative from 1990 to 2012. Over these 22 years, she gained extensive experience in customer service, handling subscription inquiries, processing orders, and maintaining customer records. Her long-term commitment to this role underscored her dedication to providing exemplary service.
Education at Mohawk College
Lee Ann Watson studied Medical Office Management/Administration at Mohawk College. Additionally, she pursued Veterinary Office Management, highlighting her interest in expanding her expertise in office management within specialized fields. This educational background provided her with foundational knowledge and skills relevant to administrative and customer service roles.