Lena Fiorillo
About Lena Fiorillo
Lena Fiorillo is a Client Experience Manager at CIBC in Vaughan, Ontario.
Client Experience Manager at CIBC
Lena Fiorillo has been serving as a Client Experience Manager at CIBC in Vaughan, Ontario. Her role involves managing and enhancing the experiences of clients, ensuring that their interactions with the bank are positive and efficient. Her long-term association with CIBC highlights her expertise and commitment to the role.
Education at York University
Lena Fiorillo completed her studies at York University, where she attended from 1976 to 1978. The two-year period at this institution played a crucial role in her academic and professional development, preparing her for a successful career in client experience management.
Career at CIBC in Vaughan, Ontario
Lena Fiorillo has a significant tenure at CIBC, where she has been a key figure in the Toronto West Vaughan District based in Vaughan, Ontario. Her role as Manager of Client Experience involves overseeing client interactions and striving to improve customer satisfaction across the district.