Lewis Jacob
About Lewis Jacob
Lewis Jacob is an Analyst at CIBC's Account Activity and Fraud Contact Center in Toronto, Ontario, Canada, with a background in customer service and project coordination.
Title
Lewis Jacob holds the title of Analyst, Account Activity and Fraud Contact Center.
Current Role at CIBC
Since 2019, Lewis Jacob has been serving as an Analyst in the Account Activity and Fraud Contact Center at CIBC in Toronto, Ontario, Canada. In this role, Lewis focuses on identifying and managing fraudulent activities within customer accounts, ensuring that potential threats are addressed promptly to safeguard client assets.
Previous Experience at CIBC
Before his current position, Lewis Jacob worked as a Customer Service Representative at CIBC from 2018 to 2019. During his tenure, he handled customer inquiries, provided support for various banking services, and maintained a strong customer service focus.
Experience at Mahindra & Mahindra
Lewis Jacob has also held the position of Project Coordinator and Technical Consultant at Mahindra & Mahindra from 2014 to 2015. In this role, he coordinated various projects and provided technical advice to ensure successful project execution.
Education at Humber College
Lewis Jacob attended Humber College for his higher education. He studied there from 2015 to 2016 and returned for another program from 2016 to 2017. These periods helped him gain critical skills that have supported his professional roles.
Bachelor’s Degree in Technology
Lewis Jacob achieved a Bachelor of Technology degree from the University College of Teacher Education, Vocational Higher Secondary School Campus, Elanthoor, Pathanamthitta and Mar Athanasius College of Engineering, where he studied from 2010 to 2014. This comprehensive education laid a strong foundation for his technical and analytical skills.