Lisandra Quincosa
About Lisandra Quincosa
Lisandra Quincosa is an Implementation Officer at CIBC with a background in customer service, journalism, and linguistics.
Current Position and Responsibilities
Lisandra Quincosa is currently serving as an Implementation Officer, CMO at CIBC. She has held this position since 2021. Her role involves overseeing the implementation of various projects and initiatives within the CMO division. She leverages her strong critical thinking and intellectual curiosity to foster efficient workplace solutions. Her fluency in both Spanish and English aids in building effective customer relationships, which is crucial for her responsibilities.
Previous Experience at CIBC
Before her current role, Lisandra Quincosa worked as a Senior Customer Service Representative at CIBC from 2018 to 2021. During her tenure, she developed strong interpersonal skills and honed her attention to detail, both of which are essential in fast-paced environments like customer service. Her responsibilities included assisting customers with their banking needs and resolving issues promptly, which bolstered her problem-solving abilities.
Background in Journalism
Prior to her career in banking, Lisandra Quincosa worked as a Journalist at the Cuban Institute of Radio and Television from 2015 to 2017. Based in Havana, Cuba, she was responsible for reporting and covering various events. This role required strong critical thinking skills and intellectual curiosity, traits that Lisandra continues to utilize in her current positions. Her journalistic background provides her with a unique perspective in her current roles.
Educational Background
Lisandra Quincosa holds a Master's degree in Liberal Arts with a focus on Linguistics from the University of Havana, where she studied from 2010 to 2015. Additionally, she has completed the Canadian Investment Funds Course (CIFC) at the IFSE Institute. Her educational background provides a solid foundation for her roles in both journalism and the financial sector.
Work at Savers | Value Village
Lisandra Quincosa also has experience working as a Cashier at Savers | Value Village from 2017 to 2018. This role provided her with an opportunity to develop her customer service skills further and gain experience in retail operations. Her ability to handle responsibilities efficiently from initiation to completion was evident in this position.