Lobana Jeyarajah

Lobana Jeyarajah

Customer Service Representative @ CIBC

About Lobana Jeyarajah

Lobana Jeyarajah is a Customer Service Representative currently working at CIBC and Scholastic, with a background in various customer service and advisory roles.

Current Role at CIBC

Lobana Jeyarajah has been working as a Customer Service Representative at CIBC since 2018. Based in North York, Ontario, Canada, Lobana is involved in providing customer support, addressing client inquiries, and ensuring customer satisfaction.

Current Role at Scholastic

Lobana Jeyarajah also holds a position as a Customer Service Representative at Scholastic. She has been with the company since 2016, working out of New York, New York, United States. Her responsibilities include assisting customers with their queries, processing orders, and managing customer relations.

Previous Experience at Centennial College

In 2016, Lobana Jeyarajah worked at Centennial College as a Career Peer Advisor for a period of 3 months. During her time there, she provided guidance to students on career planning and job search strategies, helping them prepare for their professional journeys.

Previous Role at Greenwich Associates

From 2015 to 2016, Lobana Jeyarajah served as a Customer Experience Representative at Greenwich Associates. Throughout her year-long tenure, she focused on enhancing customer experiences by collecting feedback and improving service protocols.

Educational Background

Lobana Jeyarajah completed her Bachelor's degree at the University of Ontario Institute of Technology, studying from 2011 to 2015. Prior to that, she attended Woburn Collegiate Institute from 2007 to 2011. Her educational background has equipped her with the knowledge and skills necessary for her various roles in customer service and advisory positions.

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