Lu Ran
About Lu Ran
Lu Ran is the Director of Infrastructure, Service Request Management, End User Service at CIBC, with over 20 years of experience in business, global operations, and information technology.
Company: CIBC
Lu Ran has held multiple significant roles at CIBC, spanning more than two decades. These positions range from Director Of Infrastructure, Service Request Management, End User Service, to Senior Manager, Identity Access Review, Information Security. His career at CIBC reflects his expertise in both technical and managerial domains, emphasizing infrastructure management and security protocols. Working at CIBC since 2000, Lu has been instrumental in various capacities, including Senior Manager of Technology Operation and Manager of Application Security.
Title: Director Of Infrastructure, Service Request Management, End User Service
Since 2019, Lu Ran has been serving as the Director Of Infrastructure, Service Request Management, End User Service at CIBC, based in Toronto, Canada. In this role, he focuses on managing extensive infrastructure services, ensuring seamless service request management and enhancing end-user services. His responsibilities involve overseeing large teams and implementing centralized control systems, emphasizing SOX and DCJ application provisioning.
Education and Expertise
Lu Ran has a comprehensive educational background with multiple certifications and degrees. He earned his Executive MBA in Innovation Leadership from the University of Fredericton in 2023. He also completed the Executive Education Program at the Smith School of Business at Queen's University in 2020. Additionally, Lu has an MBA Manager Essential Certificate from the University of Toronto's Rotman School of Management. He has further certifications in Business, Management, Marketing, and Related Support Services from the University of Toronto. Lu’s academic foundation began with a Bachelor of Commerce in International Business/Trade/Commerce from Shanghai Maritime University.
Background in Global Operations and Information Technology
With over 20 years of experience, Lu Ran has built a strong foundation in Business, Global Operations, and Information Technology. His career includes leadership roles that demand a balance between technical acumen and strategic management. He demonstrates proficiency in managing security provisioning teams and enhancing operational resiliency through innovative process improvements. Lu’s roles at CIBC, from Senior Business Analyst to Director, reflect his commitment to ethical leadership and operational excellence.
Commitment to Diversity and Inclusion
Lu Ran is recognized for his commitment to fostering diversity and inclusion within his teams. He actively supports talent growth, emphasizing creating a workplace that values diverse perspectives and encourages collaborative partnerships. By promoting an inclusive environment, he enhances team performance and operational stability, contributing to the overall success of his organization.