Lumjana Ismaili (Ana)
About Lumjana Ismaili (Ana)
Lumjana Ismaili is a Senior Analyst in Infrastructure Management at CIBC in Toronto, Ontario, Canada, with a background in information technology and experience in various technical roles.
Title at CIBC
Lumjana Ismaili, also known as Ana, holds the position of Senior Analyst in Infrastructure Management at CIBC, based in Toronto, Ontario, Canada. She has been serving in this role since 2020. Her work involves overseeing and managing the company's IT infrastructure to ensure its smooth and efficient operation.
Previous Roles at CIBC
Ana has held multiple roles at CIBC prior to her current position. She served as a Technical Analyst from 2019 to 2020 and as an Information Technology Coordinator in 2019 for a period of four months. These roles allowed her to gain diverse experience within the information technology domain, contributing significantly to her current expertise in infrastructure management.
Experience at DominuSoft
In 2017, Ana completed a two-month internship in Web Design at DominuSoft located in Tirana, Albania. This role provided her with foundational experience in web development and design, enhancing her technical skills and understanding of IT frameworks.
Educational Background
Ana holds a Bachelor's degree in Information Technology from the Faculty of Natural Science in Tirana, which she completed between 2016 and 2018. She further advanced her education by studying Information System Security at Georgian College from 2018 to 2019. This solid educational foundation supports her strong analytical and technical capabilities in her professional roles.
Project Management Experience at EESTEC
From 2015 to 2018, Ana served as a Project Manager at the Electrical Engineering Students European Association (EESTEC) in Tirana, Albania. During her three-year tenure, she oversaw various technical projects, enhancing her skills in project management and team coordination within an engineering context.
Technical Skills and Expertise
Ana has a wide array of technical skills pertinent to infrastructure management. She utilizes Powershell and Python for coding tasks and employs Ansible Tower for automation purposes. Additionally, she configures and manages Prometheus and Grafana for monitoring infrastructure and platform health metrics. Her work also includes developing and managing a Platform Health dashboard at CIBC.