Lynn Armstrong
About Lynn Armstrong
Lynn Armstrong is the Senior Director of Business Strategy & Project Delivery for Personal Lending & Insurance at CIBC, with extensive experience in various strategic roles at the company since 2002.
Current Role at CIBC
Lynn Armstrong holds the position of Senior Director, Business Strategy & Project Delivery, Personal Lending & Insurance at CIBC. In this role, Lynn oversees strategic business initiatives and the delivery of key projects within the Personal Lending & Insurance segment. This role includes aligning business strategies with project execution to enhance organizational performance. Since 2020, Lynn has been central to driving business strategies and improving project delivery methodologies.
Previous Roles at CIBC
Prior to the current position, Lynn Armstrong has held several important roles at CIBC. As Senior Director, Program Support Office, Enterprise Programs & Delivery Excellence from 2018 to 2020, Lynn focused on supporting enterprise-level programs and improving delivery excellence. Between 2016 and 2018, Lynn served as Director, Frontline Tech Strategy in Distribution Strategy & Planning, and from 2014 to 2016, held the role of Director, Partner Digital Strategy, Digital Channels. Additional roles included Director of Internet Strategy from 2012 to 2014, Director of Process Engineering from 2008 to 2012, Assistant Portfolio Manager from 2005 to 2008, and Senior Process Engineer from 2002 to 2005.
Early Career at Petro Canada
Before joining CIBC, Lynn Armstrong worked as a Process and Production Engineer at Petro Canada from 1998 to 2001. This role involved overseeing process engineering and production workflows, ensuring operational efficiency in the energy sector. The experience gained at Petro Canada provided a solid foundation in engineering principles and production management.
Educational Background
Lynn Armstrong holds an MBA in Strategy and International Business from the Schulich School of Business at York University, completed between 1999 and 2002. Additionally, Lynn earned a BASc in Chemical Engineering, Co-op from the University of Waterloo, graduating in 1998. This educational background has equipped Lynn with both technical engineering expertise and strategic business acumen.
Key Projects and Initiatives
Throughout Lynn Armstrong's tenure at CIBC, several key projects have been successfully led. Notably, Lynn spearheaded the launch of CIBC's Hello Home app, which introduced a new mobile channel for mortgage origination within just five months. Lynn has also led Agile teams in developing iPad applications for Banking Centres, significantly enhancing digital capabilities. These initiatives demonstrate Lynn's capability to lead innovative projects that drive digital transformation in financial services.
Promotion of STEM Education
Lynn Armstrong actively promotes STEM education, particularly targeting kids and girls. This reflects a strong commitment to fostering diversity within technology fields and encouraging the next generation of innovators. Lynn's advocacy for STEM education underscores an ongoing dedication to inclusivity and empowerment in technology-driven disciplines.