M. Shujaur Rahman

M. Shujaur Rahman

Operations Team Member @ CIBC

About M. Shujaur Rahman

M. Shujaur Rahman is an Operations Team Member at CIBC with extensive experience in banking and client services, holding an MBA from the Institute of Business Administration, Bangladesh.

Current Role at CIBC

M. Shujaur Rahman currently works at CIBC as an Operations Team Member since 2019 in Toronto, Ontario, Canada. His role involves managing various operational tasks, demonstrating dexterity in handling fast-paced environments.

Previous Experience at TD

Before joining CIBC, M. Shujaur Rahman worked at TD as a Processing Officer from 2018 to 2019 in Mississauga, Ontario, Canada. This role entailed tasks related to processing and executing operational activities within the bank.

Experience as Client Service Associate

M. Shujaur Rahman served as a Client Service Associate at Teleperformance Canada from 2016 to 2018 in Toronto, Canada Area. His responsibilities included client interactions and service management, ensuring high customer satisfaction.

Roles at Dhaka Bank Limited

At Dhaka Bank Limited, M. Shujaur Rahman held two significant positions. He was the Branch Anti Money Laundering Compliance Officer from 2010 to 2015, overseeing AML compliance measures. Prior to that, he was the Branch Operations Manager from 2005 to 2010, managing branch operations efficiently.

Educational Background

M. Shujaur Rahman has a diverse educational background. He completed a Certificate Program in Accounting and Finance at Ryerson University from 2015 to 2016. Earlier, he obtained a Master of Business Administration (MBA) in Finance from the Institute of Business Administration, Bangladesh from 1991 to 1994.

Expertise in Enhanced Due Diligence

M. Shujaur Rahman has conducted enhanced due diligence research on politically exposed persons (PEP) using World-Check and other internet tools. His expertise encompasses negative media searches and KYC file management to support due diligence cases effectively.

Multilingual Capabilities

M. Shujaur Rahman is multilingual, proficient in English, Bengali, Hindi, and Urdu. This linguistic skill set allows him to communicate effectively with diverse groups and enhances his operational proficiency.

Proficiency in AML and Report Writing

M. Shujaur Rahman has in-depth knowledge of AML red flags and is adept at writing detailed reports. His capability in this area supports effective compliance and operational strategies within his roles.

Skills in Problem-Solving and Multitasking

M. Shujaur Rahman demonstrates proficiency in problem-solving, decision-making, and multitasking. These skills enable him to thrive in fast-paced environments and contribute significantly to his professional roles.

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