Mahsa Golandamian
About Mahsa Golandamian
Mahsa Golandamian is a User Experience Researcher at CIBC in Toronto, Ontario, Canada, with a background in financial services and business marketing.
Current Position at CIBC
Mahsa Golandamian is currently employed as a User Experience Researcher at CIBC in Toronto, Ontario, Canada. Since 2022, she has been responsible for managing and conducting research activities, specifically for an Enterprise CRM project using Salesforce. Her role involves collaborating with cross-functional teams in Agile sprints to develop solutions that align with both user and business needs, presenting research findings in clear, concise reports to drive digital improvements, and working closely with the design team to iterate on designs based on user feedback.
Previous Roles at CIBC
Before her current role, Mahsa Golandamian held multiple positions at CIBC. She was a Senior Financial Services Representative, Business, from 2021 to 2022, and a Financial Services Representative from 2019 to 2021. During her tenure, she demonstrated her capability in client services and financial operations, establishing a strong foundation for her transition to user experience research.
Experience at The TJX Companies, Inc.
Mahsa Golandamian worked as a Store Associate at The TJX Companies, Inc. from 2017 to 2018. In this role, she gained valuable experience in customer service, retail operations, and teamwork, contributing to her holistic understanding of business and consumer behavior.
Educational Background
Mahsa Golandamian has a diverse educational background. She achieved a Canadian Investment Fund Course certification from the IFSE Institute in 2019. From 2017 to 2018, she studied Business Marketing at George Brown College. She also holds a Bachelor of Architecture from Islamic Azad University, where she studied from 2010 to 2014. This diverse educational history underpins her expertise in both financial and design domains.