Malika Sagi

Malika Sagi

Client Support Manager @ CIBC

About Malika Sagi

Malika Sagi is a Client Support Manager at CIBC with a diverse background in banking, case management, sales, and marketing.

Title

Malika Sagi currently holds the position of Client Support Manager at CIBC, a role she has been in since 2021.

Current Role at CIBC

Malika Sagi is presently the Client Support Manager at CIBC, a role she has occupied since 2021. In this position, she is responsible for managing client support operations, ensuring customer satisfaction, and improving service efficiency.

Previous Experience

Before becoming Client Support Manager at CIBC, Malika worked as a Personal Banking Representative at the same institution from 2019 to 2021. She also held the role of Case Manager at Green Light Canada for seven months between 2018 and 2019. Prior to that, she worked at Hudson's Bay Company as a Sales Associate from 2017 to 2018 and was a Marketing Manager Assistant (Co-op) at WOORI Education & Immigration Consulting in 2017. Additionally, she held the position of Customer Service Representative at JSC Nomad Insurance from 2013 to 2014.

Education and Qualifications

Malika Sagi holds a Post-Graduate Diploma in Marketing Management and Professional Sales from Lambton College, which she earned between 2016 and 2018. She also studied Business, Management, Marketing, and Related Support Services at Seneca College in 2016. Furthermore, she earned a Bachelor's Degree of Finance from the University of Turan from 2009 to 2013.

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