Mamak Haeri
About Mamak Haeri
Mamak Haeri is a CSR at CIBC Bank in Toronto, Ontario, with extensive experience in customer service and sales across various industries.
Current Position at CIBC Bank
Mamak Haeri is currently employed as a Customer Service Representative (CSR) at CIBC Bank, based in Toronto, Ontario, Canada. This role commenced in 2020, and she continues to contribute her expertise in customer relations and service management at the bank.
Previous Experience at LCBO
Mamak Haeri worked at LCBO as a Customer Service Representative from 2018 to 2020 in Ontario, Canada. During her tenure, she focused on providing high-quality customer service within the retail environment, contributing to the company's reputation for service excellence.
Role at OSL Retail Services
Between 2018 and 2020, Mamak Haeri served as an Electronic Sales Associate at OSL Retail Services in Aurora. In this role, she was involved in retail electronics sales, leveraging her product knowledge to assist customers in making informed purchasing decisions.
Position at Butterfly Graphics and Printing
From 2012 to 2018, Mamak Haeri worked at Butterfly Graphics and Printing as a Sales and Customer Service Representative. Located in Richmond Hill, she was responsible for managing sales activities and maintaining customer service standards, fostering long-term relationships with clients.
Professional Experience at Insufin Inc.
In 2012, Mamak Haeri was employed at Insufin Inc. as a Sales and Customer Service Representative for a short tenure of four months in Thornhill. In this position, she offered sales support and customer service, contributing to the company's sales efforts.
Educational Background in Agricultural Engineering
Mamak Haeri holds a Bachelor's degree in Agricultural Engineering from Azad University (IAU), where she studied from 1997 to 2002. This educational foundation has equipped her with analytical and problem-solving skills applicable across various industries.
Expertise in HVAC Industry
Mamak Haeri has a strong background in the HVAC industry, particularly in the business-to-consumer market for residential sales. Her in-depth knowledge of the HVAC sector enables her to effectively engage with consumers and drive sales performance.
Proficiency in Customer Relationship Management
Mamak Haeri demonstrates robust customer relationship management skills, which contribute to improved customer retention in competitive markets. Her ability to manage customer interactions effectively ensures high levels of customer satisfaction and loyalty.