Manal A.
About Manal A.
Manal A. is a Product Analyst at CIBC specializing in Salesforce and has a background in financial services and Agile methodologies.
Current Role at CIBC
Since 2021, Manal A. has been working as a Product Analyst - Salesforce (Frontline Technology Strategy) at CIBC. In this role, Manal focuses on implementing and managing Salesforce CRM systems to streamline business processes. This strategic role involves working closely with different teams to ensure the effective use of technology to improve the frontline operations.
Previous Roles at CIBC
Prior to her current role, Manal A. served as a Financial Advisor - Imperial Service at CIBC from 2018 to 2021. During this period, she worked in Toronto, Ontario, Canada, assisting clients with financial planning, investments, and other banking services. Her experience in this customer-facing role provided her with deep insights into financial advisory and banking operations.
Experience at TD and Other Roles
From 2016 to 2018, Manal A. held various banking positions at TD, including Investment Consultant and Financial Services Representative. Earlier in 2016, she worked as a Tax Analyst Co-Op at the Canada Revenue Agency for 7 months. Her extensive experience in different facets of banking and finance has equipped her with a versatile skill set in the industry.
Education and Academic Roles
Manal A. graduated with a Bachelor of Commerce in Global Management and Accounting from Ryerson University. While at Ryerson, she also worked as a Teaching Assistant from 2015 to 2016 and served as the Director of Finance for the Ryerson University Accounting Society (RUAS) from 2014 to 2015. These roles enabled her to hone her teaching and financial management skills.
Certifications and Methodologies
Manal A. is a Certified ScrumMaster (CSM®) and Certified Scrum Product Owner (CSPO®). She has a robust background in Agile methodologies, which supports her in developing and implementing innovative solutions in her roles. Her certifications and experience with Agile practices are instrumental in driving efficiency and productivity in her current and past positions.