Manita Thakur
About Manita Thakur
Manita Thakur is a Maintenance & Control Officer at CIBC in Toronto, with a background in customer service and financial services, and a strong interest in banking and marketing.
Professional Experience at CIBC
Manita Thakur currently holds the position of Maintenance & Control Officer at CIBC in Toronto, Ontario, Canada. She has been with the company since 2021. In this role, she is responsible for overseeing maintenance and control activities, ensuring operational efficiency and compliance with industry standards. Her role also includes managing team dynamics and fostering a collaborative working environment.
Previous Role at Gatestone & Co.
From 2020 to 2021, Manita Thakur worked as a Financial Services Representative at Gatestone & Co. in Toronto, Ontario, Canada. During her tenure, she focused on delivering financial services to clients, managing accounts, and resolving customer inquiries efficiently. Her experience in financial services strengthened her understanding of the banking and financial industry.
Customer Service Experience at Edward Hotel
Manita Thakur was employed as a Customer Service Representative at Edward Hotel in North York, Ontario, Canada, from 2018 to 2019. In this role, she was responsible for attending to guests' needs, handling customer concerns, and ensuring high levels of customer satisfaction. Her role here honed her customer service skills and her ability to perform under pressure.
Academic Background in Business and Management
Manita Thakur holds a Graduate Certificate in International/Global Studies from Centennial College, which she completed in 2019. Prior to this, she earned a Bachelor of Business Administration (BBA) degree in Business Administration and Management, General, from L.R Institute Of Management in Solan, India, completed in 2016. Her academic background provides a strong foundation in business principles and management practices.
Customer Service Role at Tata Motors
From 2016 to 2017, Manita Thakur worked at Tata Motors in Paonta Sahib, Himachal Pradesh, India, as a Customer Service Representative. During this time, she gained valuable experience in customer satisfaction and service delivery. Her role involved interacting with clients, addressing their concerns, and providing solutions to enhance customer satisfaction.