Manpreet Kaur Grewal
About Manpreet Kaur Grewal
Manpreet Kaur Grewal is a Customer Service Representative at CIBC with a background in restaurant management and customer service roles in Canada and India.
Current Role at CIBC
Manpreet Kaur Grewal currently works at CIBC as a Customer Service Representative. She has held this position since 2019, servicing clients and addressing their banking needs in the Dixie area. Her responsibilities include assisting customers with their day-to-day banking transactions, providing information about CIBC products, and resolving any queries or issues that customers may have. Her experience in customer service and management contributes to her effective handling of this role.
Experience at Khazana Restaurant-By Sanjeev Kapoor
Manpreet Kaur Grewal worked at Khazana Restaurant-By Sanjeev Kapoor in Brampton, Ontario, Canada, in two different roles. Initially, she served as an Assistant Manager from 2017 to 2018, overseeing day-to-day operations and supporting the management team. In 2018, she was promoted to Floor Manager, a position she held until 2019. In these roles, she managed staff, ensured customer satisfaction, and contributed to the smooth running of the restaurant.
Work at Warriach Meats Restaurant
Manpreet Kaur Grewal held positions at Warriach Meats Restaurant in Etobicoke. In 2016, she started as a Cashier, a role she held for 7 months. She was then promoted to Restaurant Supervisor, where she worked for 3 months from 2016 to 2017. Her responsibilities included handling cash transactions, supervising staff, and ensuring a pleasant dining experience for customers.
Roles at First Source Solution
Manpreet Kaur Grewal has an extensive background with First Source Solution in Navi Mumbai, India. Starting as a Customer Service Representative from 2013 to 2014, she was later promoted to Team Lead - Customer Service, which she held for 8 months from 2014 to 2015. In 2015, she briefly took on the role of Supervisor for 3 months. Her tenure at First Source Solution involved overseeing customer service operations, leading teams, and ensuring high standards of customer satisfaction.
Educational Background
Manpreet Kaur Grewal completed her undergraduate studies at the University of Mumbai, where she earned a Bachelor of Commerce degree from 2011 to 2013. She furthered her education at Lambton College, where she studied marketing management and achieved a postgraduate qualification from 2015 to 2017. Her academic background in commerce and marketing provides a strong foundation for her roles in customer service and management.