Margaret Lyn Ferster
About Margaret Lyn Ferster
Margaret Lyn Ferster is a Quality Assurance Specialist at CIBC in Toronto, Canada, with extensive experience in investigations and legal assistance.
Title and Current Position
Margaret Lyn Ferster holds the position of Quality Assurance Specialist at CIBC in Toronto, Canada. She has been in this role since 2019.
Professional Experience at CIBC
Margaret Lyn Ferster has an extensive history with CIBC, having held various roles over the years. Before becoming a Quality Assurance Specialist, she was a Senior Investigator, FIU for two months in 2019 and an Investigator from 2017 to 2019. She also served as an Investigator in AML Investigations from 2013 to 2017, and as an Executive Assistant from 2010 to 2013.
Education and Expertise
Margaret Lyn Ferster completed her Legal Assistant/Paralegal studies at Humber College in 1981. Her education has provided a strong foundation for her roles in financial investigations and quality assurance.
Quality Assurance Specialist Projects
Margaret Lyn Ferster has contributed significantly to the quality assurance processes at CIBC. She worked on creating a customized QA checklist specifically for HREDD and Triage. Additionally, she conducts weekly training sessions to guide other teams through case investigations.
Interactions with AMLI and HREDD Investigators
Margaret Lyn Ferster interacts frequently with AMLI and HREDD investigators, offering insight and guidance on a case-by-case basis. Her role involves providing targeted support and enhancing investigative processes within the organization.