Mark Herbert
About Mark Herbert
Mark Herbert is currently part of the Estate Resolutions Team in Client Retail Services at CIBC, with a diverse background in logistics, journalism, and customer care.
Current Position at CIBC
Mark Herbert currently holds the position of Estate Resolutions Team, Client Retail Services at CIBC. He has been with the organization since 2020. In this role, he oversees the management and resolution of estate-related financial matters for clients, ensuring that all processes are handled efficiently and with client care in mind.
Previous Employment History
Mark Herbert has a diverse professional background. Before joining CIBC, he worked as a Production Assistant on the television series 'What We Do in the Shadows' from 2019 to 2020. Prior to that, he served as an Operations Supervisor at Ryder System, Inc. for a brief period in 2018-2019, and at Metro Logistics from 2017 to 2018. He also held the role of Logistics Coordinator at Metro Canada Logistics from 2010 to 2016, and On-Site Coordinator at Toronto District School Board in 2009-2010.
Education Background
Mark Herbert completed his Bachelor of Professional Arts in Communication Studies at Athabasca University from 2014 to 2017. He also earned diplomas in Journalism and Liberal Arts from Humber College, where he studied from 2004 to 2006. His educational background has equipped him with strong communication and analytical skills that have been beneficial in his varied career.
Experience in Journalism and Communications
Mark Herbert's early career was marked by significant experience in journalism and communications. He worked as a Writer, Reporter, Photographer, and Layout and Design specialist at the Davidson Leader from 2007 to 2009. He also held the position of Sports Reporter, Columnist, and Photographer at the Athabasca Advocate in 2007 and worked as a Copy Editor at Lombardi Publishing in 2006.
Customer Service Role at Sprint Canada Inc./Rogers Communications Inc.
From 1997 to 2006, Mark Herbert worked as a Customer Care Associate at Sprint Canada Inc./Rogers Communications Inc. In this role, he provided customer support, addressing inquiries and resolving issues to enhance customer satisfaction. This long tenure highlights his ability to engage with clients effectively and maintain a high standard of service.