Mark Notte
About Mark Notte
Mark Notte is a Customer Solutions Manager at CIBC in Montreal, Canada, handling client escalations within CIBC Credit Card Services.
Overview of Career at CIBC
Mark Notte has been a key employee at CIBC since 2013. He initially took on the role of Bilingual Sales & Service Specialist from 2013 to 2015. In 2015, he advanced to the position of Customer Solutions Manager, a role he has held until now. He handles client escalations specifically within CIBC Credit Card Services, leveraging his extensive experience in customer support and solutions.
Previous Technical Role
Before joining CIBC, Mark Notte worked from 2009 to 2013 in an office environment where he was known as 'The guy who fixes the computers.' This role involved troubleshooting and resolving technical issues, showcasing his problem-solving skills and technical knowledge.
Research and Design Assistant at Concordia University
Between 2008 and 2009, Mark Notte served as a Virtual Reality Traffic Simulation Research & Design Assistant in the Department of Geography, Planning & Environment at Concordia University. This role involved working on simulation projects, perfecting his research and analytical skills while contributing to innovative design methodologies.
Educational Background in Urban Planning and Communications
Mark Notte completed his education with a Bachelor of Arts (B.A.) in Urban Planning & Design from Concordia University, where he studied from 2004 to 2008. Prior to that, he earned a Diplôme d'Études Collégiales in Communications: Arts & Media from Vanier College, where he studied from 1999 to 2004. His educational background provided him with a strong foundation in both urban planning and communications, which have been essential in his professional career.