Matthew Lao
About Matthew Lao
Matthew Lao is a Quality Assurance Officer at CIBC with extensive experience in quality assurance within the financial services industry.
Title
Matthew Lao holds the title of Quality Assurance Officer at CIBC. In this role, he focuses on enhancing and maintaining the quality assurance processes within the company’s mortgage division.
Current Role at CIBC
Matthew Lao is currently working at CIBC as a Quality Assurance Officer, where he has been employed for over 8 years. His responsibilities include ensuring the effectiveness and efficiency of quality assurance processes within the mortgage division, contributing to the stability and reliability of CIBC's mortgage services.
Previous Roles
Before his current role at CIBC, Matthew Lao worked as a Delivery Coordinator at Aerotek for 4 months in 2014 in Mississauga, ON. Prior to that, he was employed at CIBC in Deposit Processing for a period of 8 months from 2013 to 2014. He also worked at Old Navy as a Key Holder for 6 years, from 2008 to 2014, an experience likely offering skills in management and operations.
Education and Expertise
Matthew Lao studied at the University of Guelph, where he completed a Bachelor of Business Administration (BBA) degree in Finance, General. This academic background in finance, along with his extensive industry experience, supports his current work in quality assurance within the financial services sector.
Experience in Financial Services
Matthew Lao has extensive experience in the financial services industry, particularly in quality assurance. His professional history with CIBC Mortgages highlights his expertise in maintaining high standards and processes, ensuring the reliability of financial products and services.