Mehdi Basravi
About Mehdi Basravi
Mehdi Basravi is a Client Services professional specializing in Credit Cards at CIBC, with extensive experience in financial services and a diverse educational background.
Current Position at CIBC
Mehdi Basravi has been serving as Client Services, Credit Cards at CIBC since 2017. In this role, he focuses on credit card services and operations. He plays a vital part in ensuring customer satisfaction and resolving issues related to credit card transactions. His work consistently exceeds business objective targets, showcasing his effectiveness in managing client needs.
Previous Role at RBC
Before joining CIBC, Mehdi worked at RBC as a Services Officer on a contractual basis from 2016 to 2017. During his 9 months at RBC in Toronto, he handled various service-related tasks, contributing to the efficient functioning of services within the financial institution. His role involved significant interaction with clients, further honing his skills in client services.
Experience at TD Canada Trust
At TD Canada Trust, Mehdi held the position of Credit Administration Officer from 2015 to 2016. In this capacity, he was responsible for overseeing credit administration processes, ensuring compliance with regulatory requirements, and managing credit-related issues. His work there contributed to the optimization of credit services offered by TD Canada Trust.
Work at Millennium One Solutions Inc.
From 2013 to 2015, Mehdi was employed at Millennium One Solutions Inc. as a Customer Service Representative for Credit Cards. Based in Etobicoke, he provided customer service support, addressing inquiries and resolving issues related to credit card services. His role required extensive knowledge of credit card operations and regulations.
Education Background
Mehdi Basravi holds a Master of Business Administration (MBA) degree in Business/Managerial Economics from Cape Breton University, completed between 2005 and 2021. He also earned an Associate's degree in Paralegal Studies from Humber College (2005-2007) and a Bachelor of Science (B.Sc.) in Computer Science from Preston University (1999-2002). His diverse educational background equips him with a broad skill set applicable to his roles in the financial sector.