Melanie Holl
About Melanie Holl
Melanie Holl is a Senior Project Analyst at CIBC, specializing in project governance, business effectiveness, and controls within the Commercial Banking and Wealth Management sector.
Current Role at CIBC
Melanie Holl currently holds the position of Senior Project Analyst, Project Governance at CIBC. She works within the Governance & Controls team in the Commercial Banking and Wealth Management (CB&WM) PMO. Based in Toronto, Ontario, Canada, she has been with CIBC in this role since 2021. Her responsibilities include ensuring adherence to project governance and controls guidelines, and she collaborates with CIBC Wealth Management Technology partners to align with Enterprise Delivery Framework (EDF) policies and procedures.
Previous Positions at CIBC
Before her current role, Melanie Holl has held several positions at CIBC. From 2017 to 2021, she served as a Senior Project Analyst within Project Governance. Prior to that, she was a Senior Intake Specialist for Service Effectiveness - End User Service ICS from 2016 to 2017. Additionally, she worked as a Senior Optimization Consultant in Continuous Improvement IBS from 2015 to 2016.
Early Career Experience
Melanie Holl's earlier career includes a period as an independent contractor, working as a Project Manager from 2007 to 2015. She also held short-term roles such as Special Event Programs Coordinator at North York General Foundation in 2007 and Corporate Sales Coordinator at Sandman Hotel Group in 2006. These roles provided her with diverse experiences in project management, event coordination, and corporate sales.
Education and Professional Training
Melanie Holl earned a Bachelor of Commerce (BComm) degree in Hospitality and Tourism Management from Ryerson University, studying from 2008 to 2011. Before that, she studied at George Brown College from 2005 to 2007. She has also developed expertise in Lean Six Sigma and ITIL methodologies, which she applies to process optimization and service improvement in her roles.
Specializations and Key Responsibilities
Melanie Holl specializes in Lean Six Sigma and ITIL methodologies for process optimization and service improvement. In her current role at CIBC, she is responsible for managing wealth intake submissions for CIBC Asset Management, Private Wealth Management Canada, and CIBC Wood Gundy. She plays a key role in governing project compliance and effectiveness, ensuring that all processes adhere to the Enterprise Delivery Framework (EDF) policies and procedures.