Melissa Springer
About Melissa Springer
Melissa Springer is a Client Relationship Officer at Firstcaribbean International Bank and CIBC with a background in Management Studies from The University of the West Indies.
Title
Melissa Springer holds the title of Client Relationship Officer. In this role, she manages and nurtures client relationships, striving to meet clients' financial needs and expectations.
Company
Melissa is currently employed at Firstcaribbean International Bank and CIBC. She has been with Firstcaribbean International Bank since 2009 in Barbados, and with CIBC since 2009 in Toronto, Ontario, Canada.
Previous Positions
Melissa previously worked at CIBC Firstcaribbean International Bank as a Client Service Representative from 2006 to 2009, based in Warrens, Wisconsin, United States. During her tenure, she was responsible for handling customer service inquiries and providing support to clients.
Education and Expertise
Melissa studied at The University of the West Indies from 2003 to 2006, where she earned a Bachelor of Science degree in Management Studies. Prior to that, she attended The Lodge School in Barbados briefly in 1970. Her academic background is complemented by a diverse skill set, including Training, Investigations, Customer Service, and Client Relations.
Background in Financial Sector
With seven years of experience in financial institutions, Melissa has demonstrated a solid background in the financial sector. Her roles have consistently been oriented towards client interaction and satisfaction, underscoring her expertise in client relationship management.