Michael Danieli
About Michael Danieli
Michael Danieli is a Customer Services Representative at CIBC in Toronto, Ontario, Canada, with a background in sales and inventory management across various automotive companies. He is pursuing a Bachelor of Business Administration degree at Capilano University, specializing in Marketing, Entrepreneurship, and Professional Sales.
Current Role at Cibc
Michael Danieli currently works as a Customer Services Representative at Cibc. He has been in this role since 2018 and is based in Toronto, Ontario, Canada. In his position, he is responsible for assisting customers with their banking needs, resolving issues, and providing excellent customer service. Michael's experience in customer service is backed by several years of experience in various roles across the automotive and banking industries.
Previous Experience at Lexus
Before joining Cibc, Michael Danieli worked as a Sales Assistant at Lexus in Torrance, California, United States. He held this position from 2016 to 2017. During his time there, he was involved in assisting sales representatives, managing customer inquiries, and facilitating the sales process. His role at Lexus helped him develop strong interpersonal skills and a keen understanding of customer needs.
Sales Assistant at Audi Canada
From 2012 to 2015, Michael Danieli worked at Audi Canada as a Sales Assistant. Based in Ajax, Ontario, Canada, he spent three years supporting the sales team, handling customer correspondence, and assisting in the sales process. His role involved extensive interaction with clients, which honed his communication and customer service skills.
Education at Capilano University
Michael Danieli has been pursuing a Bachelor of Business Administration (BBA) degree at Capilano University for three years. His studies are concentrated on Marketing, Entrepreneurship, and Professional Sales. Michael's academic focus aligns with his professional experiences, emphasizing goal orientation and achievement. Through his BBA program, he has gained theoretical knowledge and practical skills that enhance his capability in his current and past roles.