Michael Tran
About Michael Tran
Michael Tran is the Senior Manager of Digital Commercial Banking at CIBC, with a career spanning multiple roles within the bank since 2001.
Current Title and Role at CIBC
Michael Tran currently holds the position of Senior Manager, Digital Commercial Banking at CIBC. Since 2018, he has been serving at the company's office located at 25 King Street West, 5th Floor, Toronto, Ontario. In his role, Michael oversees the optimization of processes, budgets, and resources for various digital projects in the commercial banking sector. He also leads planning and conflict resolution efforts, enabling partners to leverage project management methodologies and best practices.
Previous Positions at CIBC
Michael Tran has amassed considerable experience at CIBC, holding multiple positions over nearly two decades. From 2014 to 2018, he served as Senior Consultant, Strategic Initiatives & Reporting in the Business Banking - Business Contact Centre. Prior to this, he worked as Manager, Loss Management in Retail Markets from 2010 to 2014, and Manager, Customer Satisfaction in Investor Services from 2007 to 2010. He began his career at CIBC as Supervisor, Risk Management Services in Investor Services, a position he held from 2001 to 2007.
Educational Background
Michael Tran has a diverse educational background. He studied at Cornell University and achieved Change Leadership from 2010 to 2013. He also holds a Marketing degree from Ryerson University, completed in 1999. Additionally, Michael earned a Derivatives Market Specialist Designation from the Canadian Securities Institute, where he studied from 1998 to 2006. He also achieved a Certificate in Financial Planning from The Canadian Institute of Financial Planning between 1996 and 1999. Lastly, he is a Dean's Honour List Graduate from Humber College, where he studied Business Management from 1992 to 1995.
Professional Contributions
Michael Tran has played a key role in optimizing processes, budgets, and resources for digital projects within the commercial banking sector at CIBC. As an Agile Product Owner, he collaborates closely with technology teams and Scrum Masters to ensure project deliverables are met. Additionally, Michael has forged strong relationships with various teams, including Business Banking technology, product groups, sales, and marketing. He engages with a committed team of digital professionals to deliver high-quality digital experiences across multiple digital properties.