Michelle Chan
About Michelle Chan
Michelle Chan is the Senior Manager of Financial & Investment Advice for Personal and Small Business Banking at CIBC, with a history of various managerial roles within the company.
Title at CIBC
Michelle Chan currently holds the position of Senior Manager, Financial & Investment Advice, Personal and Small Business Banking at CIBC. She has been serving in this role since 2021, contributing her expertise to the Canadian banking sector.
Professional Experience in Business Development and Operational Effectiveness
Between 2019 and 2021, Michelle Chan served as Senior Manager, National Business Development, Delivery and Operational Effectiveness at CIBC. During this period, she was responsible for developing business strategies, enhancing delivery mechanisms, and improving operational processes within the organization.
Consultant Roles at CIBC
Michelle Chan held several consultancy roles at CIBC. From 2017 to 2018, she worked as Senior Consultant, Transformations, Sales Strategy & Implementation. Prior to that, from 2013 to 2017, she was Senior Consultant, Business Strategic & Initiatives. These roles involved advising on and implementing strategies to drive business transformations and optimize sales operations.
Project and Reporting Management at CIBC
Michelle Chan has extensive experience in project control and reporting management. She served as Project Control Office Reports Manager, Project Delivery Services from 2010 to 2013, and as Management Information Consultant, Portfolio Strategy & Decision Sciences from 2008 to 2010. She began her career at CIBC as Reporting Analyst, Capacity Planning & Performance Metrics from 2004 to 2008, where she focused on performance measurement and strategic report analysis.
Education
Michelle Chan attained an Honors BA in Economics and Music from the University of Toronto. This academic background provided her with a diverse set of skills and knowledge that she has leveraged throughout her career in financial and investment advisory roles.