Michelle Murphy
About Michelle Murphy
Michelle Murphy is the Director of Business Effectiveness and Talent Programs at CIBC, with a strong background in business transformation and talent management across various industries.
Current Role at CIBC
Michelle Murphy currently serves as the Director of Business Effectiveness and Talent Programs at CIBC. Since 2017, she has been based in Toronto, Canada. In this role, she focuses on business transformation, enhancing efficiencies, and talent management. She utilizes her expertise in business analytics, continuous improvement, and organizational development to drive positive changes within the organization.
Previous Roles at CIBC
Prior to her current position, Michelle Murphy held several roles at CIBC. In 2017, she was the Director of Talent Management for 6 months, focusing on creating high-performing teams and fostering collaborative relationships. From 2015 to 2017, she served as a Senior Consultant for Strategic Capability Programs and Continuous Improvement. In this role, she worked towards implementing strategic initiatives to improve business processes and overall company performance.
Experience at Porter Airlines Inc.
From 2011 to 2013, Michelle Murphy was the Director of In-Flight Services, Catering, and Concessions at Porter Airlines Inc. in Toronto, Canada. Here she managed in-flight services and led teams to improve customer experience and operational efficiency. Her leadership contributed to streamlining processes and enhancing service quality.
Consulting Career at MMurphy Consulting
Michelle Murphy founded and led MMurphy Consulting as the Principal Consultant from 2002 to 2010 in Oakville, Ontario, Canada. She offered management consulting services, specializing in organizational development and transformational change. Her work helped various clients implement effective business strategies and improve performance outcomes.
Educational Background
Michelle Murphy holds a Bachelor of Arts in Psychology from the University of Waterloo, earned in 1970. She further pursued education at the Adler Graduate Professional School, achieving a Faculty of Professional Coaching certification from 2019 to 2020. Her academic background has provided a solid foundation for her extensive career in business transformation and organizational development.