Michelle Reid
About Michelle Reid
Michelle Reid is a Financial Services Representative at CIBC with a background in customer experience at TD and a Business Administration and Management education from Nova Scotia Community College.
Current Position at CIBC
Michelle Reid is currently employed as a Financial Services Representative at CIBC. She has been with the company since 2021. In this role, she engages with clients to provide financial advice, manage accounts, and offer banking products that suit their needs. Her responsibilities include helping clients with day-to-day banking, facilitating loan applications, and ensuring a high level of customer satisfaction.
Previous Experience at TD
Michelle Reid worked as a Customer Experience Associate at TD from 2019 to 2021. During her tenure, she focused on enhancing customer experiences by addressing client inquiries, resolving issues, and ensuring smooth transaction processes. Her role demanded a strong knowledge of TD's banking products and services, as well as excellent customer service skills. This experience in Halifax, Canada, allowed her to build a solid foundation in financial services.
Education at Nova Scotia Community College
Michelle Reid attended Nova Scotia Community College, where she studied Business Administration and Management, General. The program equipped her with essential skills in business operations, financial management, and organizational behavior. This education has been fundamental to her understanding of financial services and her professional growth within the industry.