Milana Saplavska
About Milana Saplavska
Milana Saplavska is a Customer Service Representative at CIBC in Toronto, Ontario, with over 4 years of experience in high-volume environments. She also works as a Barista at Starbucks and has a background in fitness and sales roles, along with a diploma in Business, Management, Marketing, and Related Support Services from George Brown College.
Title
Milana Saplavska is a Customer Service Representative at CIBC. Her role involves addressing customer inquiries and providing solutions in a high-volume environment. She has been in this position since 2021 in Toronto, Ontario, Canada.
Work Experience at GoodLife Fitness
In 2021, Milana Saplavska worked as a Motivator at GoodLife Fitness in Toronto, Ontario, Canada. Her role for 5 months focused on encouraging clients, assisting with fitness routines, and promoting a healthy lifestyle.
Work History in Service Industry
Milana Saplavska has held multiple roles within the service industry, showcasing her diverse skill set. She currently works as a Barista at Starbucks, also begun in 2021 in Toronto, Ontario, Canada. In 2020, she served as a Sales Associate at Sporting Life for a month and as Front Desk Staff at Quad Spinning from 2019 to 2020. Additionally, she worked as a Receptionist at MyFitness in Riga, Latvia, from 2018 to 2019.
Education and Expertise
Milana Saplavska obtained a Diploma of Education in Business, Management, Marketing, and Related Support Services from George Brown College. Her studies from 2019 to 2021 equipped her with the foundational knowledge necessary for various business and customer service roles. Her education supports her proficiency in handling complex customer interactions efficiently.
Creative Skill Set and Personal Interests
Beyond her professional roles, Milana Saplavska has a passion for video editing and photography. These interests highlight her creativity and technical abilities in digital content creation. Additionally, she aims to complete all major marathons, reflecting her dedication to long-distance running and personal fitness goals.
Customer Service Experience
Milana Saplavska brings over 4 years of experience in customer service, particularly in high-volume environments. Her roles across various industries demonstrate her capability to manage multiple tasks efficiently and provide excellent customer service, ensuring client satisfaction and resolving issues effectively.