Mishika Kochar
About Mishika Kochar
Mishika Kochar is a Customer Acquisition and Retention Specialist at CIBC in Toronto, Ontario, Canada. She has a diverse background in customer service, financial services, public relations, and content development.
Current Position at CIBC
Mishika Kochar currently serves as a Customer Acquisition and Retention Specialist at CIBC in Toronto, Ontario, Canada. She assumed this role in 2021. Her work in this position focuses on attracting new customers to CIBC while also implementing strategies to retain existing clients. Through her efforts, she aims to enhance customer satisfaction and loyalty, contributing to the overall growth of the bank.
Previous Experience at CIBC
Prior to her current role, Mishika Kochar worked as a Customer Service Representative at CIBC for six months in 2021. During her tenure, she was responsible for addressing customer inquiries, resolving issues, and providing a high level of service. This role allowed her to develop significant experience in customer relations and service management.
Financial Services at Gatestone & Co.
Mishika Kochar gained experience in the financial sector while working as a Financial Services Representative at Gatestone & Co. from 2020 to 2021 in Toronto, Ontario, Canada. For one year, she engaged in various financial service tasks, providing support to clients, and handling financial transactions and inquiries.
Public Relations Experience
Mishika Kochar has an extensive background in public relations, having worked at Digi Asap and Blockchain PR Buzz. At Digi Asap in India, she served in a public relations role for four months in 2017 and 2018. Her responsibilities included managing public relations campaigns and media relations. At Blockchain PR Buzz, Mishika spent four years as a Head Content Developer and Storyteller from 2016 to 2020. She crafted and developed content, as well as managed storytelling initiatives for the company.
Education in Marketing and Sales
Mishika Kochar studied Marketing at Lambton College, where she completed her education between 2018 and 2020. She achieved expertise in marketing management and professional sales. Additionally, she holds a Bachelor's degree from Jagan Institute of Management Studies (JIMS), where she studied from 2014 to 2017. Her academic background has equipped her with a strong foundation in business, marketing, and sales.