Mohamed El Ashmawy
About Mohamed El Ashmawy
Mohamed El Ashmawy is a Technical Solution Delivery Lead at CIBC with extensive experience in telecommunications and project management.
Title and Role at CIBC
Mohamed El Ashmawy holds the position of Technical Solution Delivery Lead at CIBC. He has been in this role since 2019, working in the Toronto, Canada area. His responsibilities involve leading technical solution delivery efforts, ensuring that business and technical requirements are met with efficient and effective solutions.
Previous Roles at CIBC
Before his current position, Mohamed El Ashmawy served as Contact Centre Service Delivery Lab Manager at CIBC from 2018 to 2019. His focus was on managing and optimizing the delivery of contact center services. Prior to that, he worked as a Senior Contact Centre Technology Specialist from 2015 to 2018, where he played a key role in advancing contact center technologies and supporting technical operations.
Career Experience in Telecommunications and Consulting
Mohamed El Ashmawy has a substantial background in telecommunications and consulting. From 2012 to 2014, he was a Project Manager at Genesys. He also spent four years as a Senior Solutions Consultant at Alcatel-Lucent Enterprise in Riyadh, Saudi Arabia from 2008 to 2012. His career also includes a role as IPCC Team Leader at IST Networks from 2005 to 2008, and as Senior Telecommunications Specialist at Xceed Contact Center from 2001 to 2005 in Cairo, Egypt.
Early Career in Telecommunications Engineering
Earlier in his career, Mohamed El Ashmawy worked at Alcatel-Lucent Enterprise as a Telecommunications Engineer from 1997 to 2001 in Cairo, Egypt. He has significant experience in the telecommunications field, starting from his initial role where he contributed to various engineering projects and initiatives.
Education Background in Communications and Electronics
Mohamed El Ashmawy holds a Bachelor of Science degree in Communications and Electronics from Cairo University, which he completed from 1992 to 1997. He also achieved an IGCSE (University of Cambridge) from Dar El Tarbeyah School, where he studied from 1979 to 1991. His educational background has laid a strong foundation for his extensive career in telecommunications and technology.