Monica Von Thaden
About Monica Von Thaden
Monica Von Thaden is a Senior Manager, Business Systems Analysis at CIBC with extensive experience in change management, cost-benefit analysis, and digital banking solutions.
Current Position at CIBC
Monica Von Thaden currently holds the position of Senior Manager, Business Systems Analysis at CIBC, a role she has been in since 2019. Her responsibilities include overseeing business systems analysis projects, creating comprehensive business requirements documents, and developing functional specifications. Her expertise in change management and cost-benefit analysis assists in driving strategic improvements within the organization.
Previous Roles and Experience
Monica has an extensive work history in business systems analysis and management. From 2016 to 2018, she worked at Manulife as a Business Systems Consultant in Toronto, contributing to various business analysis initiatives. Before that, she spent a year at Sun Life Financial as a Manager, Business Systems Analysis in North York. From 2012 to 2015, she served as a Business Relationship Manager at Toyota Canada Inc. in Scarborough. Monica also held the role of Senior Business Analyst at ADP from 2011 to 2012 and at CAA South Central Ontario from 2009 to 2011.
Educational Background
Monica Von Thaden graduated from McGill University with a Bachelor of Commerce (B.Comm) degree, specializing in Marketing and Management Information Systems. Her academic background laid a strong foundation for her subsequent career in business systems analysis and management.
Specialized Skills and Tools
Monica is proficient in using project management tools such as Jira, Confluence, and Rally. She has a strong skill set in visual and process modeling, data mapping, and data repository migration. Her expertise also extends to digital banking solutions, wealth management, and customer experience management. Additionally, Monica has knowledge in retail credit, lending, workforce management, identity access management, and automotive parts logistics.