Morgan Greig
About Morgan Greig
Morgan Greig is the Director of Credit Card Fraud Operations at CIBC in Toronto, Ontario, Canada.
Director Credit Card Fraud Operations at CIBC
Morgan Greig currently holds the position of Director Credit Card Fraud Operations at CIBC, a role commenced in 2022. Morgan's responsibilities include overseeing the detection and prevention of credit card fraud, ensuring secure transaction processes, and leading a team dedicated to fraud mitigation strategies. Based in Toronto, Ontario, Canada, Morgan's work significantly contributes to the protection of customer assets and the integrity of CIBC's financial services.
Previous Roles at CIBC
Before becoming the Director of Credit Card Fraud Operations, Morgan Greig served CIBC in various capacities. From 2019 to 2022, Morgan was the Senior Manager for Chat and Social Media, focusing on customer engagement through digital platforms. Prior to that, Morgan had a short stint as the Social Media Team Leader in 2019 for three months. Between 2017 and 2019, Morgan worked as a Team Leader, and earlier in 2017, as a Senior Digital Communications Specialist for seven months. From 2016 to 2017, Morgan served as a Digital Communications Specialist. Morgan's tenure at CIBC began as a Financial Services Representative from 2012 to 2014, showcasing a versatile career path within the organization.
Experience in Digital Communications
Morgan Greig has extensive experience in digital communications, having held positions such as Senior Digital Communications Specialist and Digital Communications Specialist at CIBC. These roles involved developing strategies for online customer interaction, managing digital communication channels, and ensuring effective customer service via digital platforms. Morgan's expertise in this area significantly enhanced the bank's digital presence and customer engagement strategies.
Professional Journey at CIBC
Morgan Greig has a comprehensive professional journey at CIBC, starting as a Financial Services Representative from 2012 to 2014. Progressing through various roles, Morgan became the Academy Bay Support Leader from 2014 to 2016, providing leadership at multiple locations including 5650 Yonge St. Toronto and Halifax, NS. This role was followed by positions in digital communications, social media management, and team leadership, underlining a strong track of growth and increasing responsibility within the organization.