Muhammad A.
About Muhammad A.
Muhammad A. is a Business System Analyst at CIBC with extensive experience in financial services and business analysis, holding multiple certifications and degrees in related fields.
Company
Muhammad A. is currently employed at CIBC as a Business System Analyst. Prior to this role, he has worked at several prominent financial institutions including BMO Financial Group, National Bank of Canada, Western Union, and ING. His extensive experience in the financial sector spans numerous roles and responsibilities.
Title
Muhammad holds the title of Business System Analyst. His current role at CIBC involves leveraging his expertise to analyze and improve business systems. Over his career, he has also held senior analyst positions and has been involved in leading project teams.
Education and Expertise
Muhammad A. holds a Bachelor's degree in Business Administration, Management, and Operations from the University of Toronto, and a College Diploma in International Business from Sheridan College. Additionally, he earned a Bachelor of Arts in Political Science and Government from York University. He is certified in CBAP, PMP, SMC, and SAMC, showcasing a diverse range of qualifications.
Professional Background
Beginning his career as a Customer Service Representative at TD, Muhammad has transitioned through various roles such as Financial Services Manager at BMO Financial Group and Business Analyst positions at PAY2DAY Inc. and ING. His roles have predominantly focused on business analysis and system improvements, especially within the financial sector in Toronto, Ontario.
Skills and Methodologies
Muhammad has extensive expertise in credit card payments and conversions, particularly TSYS and Banking systems. He is proficient in using Jira and Confluence for documentation and project tracking. His skills include requirements gathering, GAP analysis, and process mapping, which are essential for both agile scrum and waterfall methodologies. He is also adept at managing different phases of the software development lifecycle and is known for fostering teamwork.