Muhammad Salman Saeed
About Muhammad Salman Saeed
Muhammad Salman Saeed is an IT Project Coordinator at CIBC with extensive experience in project management and IT service management across various sectors.
Professional Background
Muhammad Salman Saeed is currently working as an IT Project Coordinator at CIBC in the Toronto, Canada Area, a role he has held since 2018. Prior to this, he served as a Project Coordinator at Access Alliance Multicultural Health and Community Services from 2017 to 2018. He also worked at Tecelan Inc. as a Project Analyst from 2016 to 2017 and has held several other IT project management and analysis positions at Warid Telecom and Janssen-Ortho. His career in IT project coordination and management spans several sectors, including telecom, health, and community services.
Education and Expertise
Muhammad Salman Saeed obtained a Bachelor's Degree from the University of the Punjab, where he studied Mathematics, Statistics, and Physics from 1995 to 1997. His expertise extends to designing and implementing IT Service Management solutions, including Service Catalog, Service Asset and Configuration Management (CMDB), Change Management, Service Level Management, and Incident and Problem Management. He is also proficient in business requirements gathering, analysis, and technology specification design.
IT Project Experience
Muhammad Salman Saeed has successfully delivered several multi-million-dollar IT infrastructure projects across various sectors, including Telecom, Education, and Health. His experience includes project rollouts involving RFP preparation, technical and commercial assessment of bids, vendor evaluation, contract negotiation, project direction, and implementation. His roles at Warid Telecom, CIBC, and other organizations have allowed him to gain substantial hands-on experience in these areas.
Service Management and ITIL/ITSM Compliance
Throughout his career, Muhammad Salman Saeed has created service management roadmaps and ensured compliance with ITIL/ITSM standards. His roles have required him to focus on various aspects of IT service management, such as Service Catalog, Service Asset and Configuration Management, Change Management, Service Level Management, and Incident and Problem Management. His work in these areas has been critical to the successful implementation and delivery of IT service solutions.